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Natasha Fang
Founder, Tolmao GroupNatasha is a seasoned brand marketing expert, entrepreneur, and pioneer in promoting businesses through content and digital marketing strategies. She is the Founder and CEO of Tolmao Group, a leading integrated marketing agency based in Shanghai, China. Combining traditional marketing with innovative approaches, creativity, and knowledge of the Asia market.
Thomas Knoop
Co-Founder, Livecom ChinaThomas is the Co-Founder of Livecom China Co. Ltd. with more than 20+ years experience in customer service and has helped companies changed their organization from traditional customer service to messaging customer service.
David Collier
CEO, Rikai LabsDC David Collier is the CEO of RIKAI Labs. Rikai Labs engages and educates WeChat users by blending chatbots powered by Artificial Intelligence and Natural Language Processing with live people.
Julio Cesar Santos
Senior Analytics Manager, EFJulio Cesar is a marketing professional and entrepreneur. His expertise revolves around CRM, big data and statistical modelling, connecting the dots between marketing strategy, conversion and retention. Furthermore, Julio Cesar is also the President of Hult IBS Alumni Association Shanghai chapter.