ISLC Level One Program-Competencies Master Class - Nonviolent Communication

More than fifty years ago, American psychologist, Marshall B. Rosenberg, developed a process which he called 'Nonviolent Communication', now also referred to as 'Compassionate Communication'. It's a framework for listening to others empathically and expressing ourselves without judgement, blame, or criticism, especially in emotionally charged situations. Compassionate Communication in Coaching can be a very valuable, supportive tool, and skillset. In many coaching engagements, a client's issue is about relationships, influencing others, communicating more effectively, dealing with challenging personalities, managing overwhelming emotions, or resolving internal or external conflicts successfully. Compassionate Communication can help clients see areas where destructive human interactions create challenges. It's also an effective way to provide deep empathy and building the coaching relationship, a fundamental skill to becoming an exceptional coach.

In this 1-day course, participants will:

• learn a four-step process and how to apply it,
• deepen listening and empathy skills,
• increase their self-awareness regarding feelings and needs,
• learn how to stay connected in emotionally challenging moments,
• learn how to help the person being coached identify new perspectives regarding their issues.

The course is designed for executive coaches who already have been trained with foundational coaching skills and may have begun coaching clients. This course prepares participants for more challenging coaching situations and clients.