September 14 & 15, 2024GMT+8

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Hongqiao State Guest Hotel Shanghai

上海市, China

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Program Overview

Competencies Master Classes (CMC) are 2-day highly interactive courses where coaches learn new tools and concepts. Participants will gain deeper insights on coaching applicable skills which will make them stand out from other coaches in the marketplace.

CMC is the key component of ISLC Accredited Coach Training Level One & Level Two Programs.


Program Introduction

More than fifty years ago, American psychologist, Marshall B. Rosenberg, developed a process which he called 'Nonviolent Communication', now also referred to as 'Compassionate Communication'. It's a framework for listening to others empathically and expressing ourselves without judgment, blame, or criticism, especially in emotionally charged situations. Compassionate Communication in Coaching can be a very valuable, supportive tool, and skillset. In many coaching engagements, a client's issue is about relationships, influencing others, communicating more effectively, dealing with challenging personalities, managing overwhelming emotions, or resolving internal or external conflicts successfully. Compassionate Communication can help clients see areas where destructive human interactions create challenges. It's also an effective way to provide deep empathy and build the coaching relationship, a fundamental skill to becoming an exceptional coach.

In this 1-day course, participants will:

  • learn a four-step process and how to apply it,
  • deepen listening and empathy skills,
  • increase their self-awareness regarding feelings and needs,
  • learn how to stay connected in emotionally challenging moments,
  • learn how to help the person being coached identify new perspectives regarding their issues.

Who should attend?

The course is designed for executive coaches who already have been trained with foundational coaching skills and may have begun coaching clients. This course prepares participants for more challenging coaching situations and clients.

Program Fees

Early bird price for two Level One Competencies Master Classes: RMB 16,000 (paid before August.13,2023)


  • The Competencies Master Classes of Level One include Nonviolent Communication and Strengths-based Coaching. Participants seeking ICF accreditation need to buy the package offer composed of these two topics. 
  • The early bird rate applies to the payment paid before Aug. 13,2023.

Other Level One & Level Two package offers: