• 此课程是为各个层级以及部门的学员而设计的工作坊。 学员将经历独特的经典理论和实践相结合的高强度学习体验，提升在矩阵组织中完成挑战的项目和任务的能力。学员通过参与系列结构化设计的场景模拟和角色演练，得到专业培训老师的深度反馈，并通过深入的反省思考，提升个人的影响力和自我认知，从而使自己能够独当一面，高效影响利益相关方，并且赢得合作。
• This program is a highly intensive workshop for professionals of all levels who want to work more effectively in a matrix organization with challenging projects or tasks. Participants will have a unique learning experience of theory and best practices. Participants will take part in living role play simulations based on well-structured critical situations and receive feedbacks and professional coaching from experienced trainer and therefore increase insights and self-awareness of own behavior by deep reflections. By improving personal influences and assertiveness, participants could be more prepared for the challenges in the near future with more confidence. 

• 建立与人合作共事的正确态度
• 管理情绪处理冲突
• 提升个人影响力
• 加强团队合作精神和合作能力
• 自我沟通风格认知和提升
• 和难相处的人共事
• 提升批判性思维和表达
• 关键利益相关人分析模型
• 建立个人行动计划
• Establish the right mindset and attitude in relating to others
• Manage conflicts and deal with emotions
• Enhance personal influence and charm
• Build team spirit and gain cooperation from others
• Aware of one's own communication style and adapt to critical situations
• Get better along with difficult person at work
• Improve critical thinking and assertiveness
• Indentify your stakeholder and make analysis
• Aware of personal strength or weakness and develop action plan 

• 人际关系基本态度建立信任           
• 关键沟通技巧模型
• 情商要素和实践
• 同理性倾听模型
• 开诚布公建立自信
• 处理抵抗的技巧
• 冲突管理反馈模型
• 发掘利益相关人的价值观，动机和利益
• 利益相关人分析模型
• 认识自己和利益相关人沟通风格
• 以结果为导向的提问技巧
• 影响力模型培养默契

• Basic attitudes in communication and build trust        
• Essential communication models and principles
• Five elements of EQ and deal with emotions
• Empathetic listening skill
• Be assertive and self-confident
• Manage difficult communication in conflict situation
• Deal with resistance and feedback model
• Understand your stakeholder values, interest, motivations
• Make stake holder analysis plan
• Understand communication styles of yourself and stakeholder
• Solution oriented questioning
• Influence model and build rapport 

• 2-day Workshop
• 2天工作坊

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