Excellent Reporting and Presentation Skills at work

超级工作汇报与呈现技巧

Objectives

- Understand importance of debriefing at work and how to show your structured thinking in report.

- Elevator-debriefing to learn techniques for dealing with unexpected debriefing scenarios and expressing yourself in a concise manner

- Analyze purpose of the presentation and mapping needs of audience, and find breakthrough before presentation

- Build logical and clear reporting framework in different reporting scenarios

- Inspired audience by using of elements: data and stories in report

- Master the core PowerPoint skills and learn how to optimize PowerPoint effectively

- Present with PowerPoint and show your confidence and professionalism

Target groups

- Employees, who need to improve the reporting and presentation skills at work.

Course Outline

Day1

Part I. Using Good Reporting for Good 'Managing Up'

1 - Warm-up activity: 60-second elevator debriefing exercise (Interactive exercise: 60-second elevator debriefing exercise)

2-Use the work report to do a good job of "upward management".

- Definition and Four Roles of Debriefing

- Influence your supervisor by managing upward in your work reports.

- Brainstorming: Why should supervisors listen to their subordinates on a regular basis?

3-Creating an excellent work report

- Interactive exercise: 60-second emergency debriefing exercise

- Several common problems in the work report

- The DNA of a good debriefing: Begin with the end in mind Prepare for the debriefing / Structure is king Construct a framework / Present effectively Create an aura / Whole-brain thinking Create an impact

Part II Beginning with the End in Mind Preparing for Debriefing

1 - Finding direction for reporting with the end in mind

- CASE DISCUSSION: What's wrong with this debriefing material?

- Clarifying the purpose of the report and the needs of the audience is the key to reporting.

2 - Clarify the ultimate purpose of reporting

- The four purposes to be achieved by the work report

- Effective preparation of reporting materials for different reporting purposes

3- Learn to analyze the real needs of the reporting audience

- Analysis of the concerns of different audiences in the work report

- Three approaches to requirements analysis: problem gathering approach / transpersonal thinking approach / key element approach

- Consider the needs of the reporting audience with systemic thinking

-What is systems thinking

-Focus on the audience and their concerns from a holistic perspective in reporting.

- Interactive exercise: choose a reporting situation at work and analyze the needs from different dimensions

Part III. Structure is King: Building a Framework

1- Create a logical and clear reporting structure

- Interactive exercise: restructuring logically confused debriefings

- Structural thinking to build a reporting framework: the four principles of the Pyramid Principle and common logical problems in reporting

- Video exercise: watch the debriefing video and draw a structural framework

2 - Core Reporting Scenario (1): Work Progress Reporting

- Introduction to Modular Structure and Common Types

- Designing a framework for progress reporting using a modular structure

- Interactive exercise: designing a monthly report using the Work Progress Reporting Form

3 - Core Reporting Scenario (2): Reporting on Work Perspectives

- Interactive Exercise: Playing Improvisational Drama to Learn Universal Expression Formulas

- Introduction to the Universal Expression Formula PREP and examples

- Interactive exercise: using the PREP formula to express a working point of view

4 - Core Reporting Scenario (3): Project Highlights Reporting

- Plus work vs. minus work

- Introduction to the frame of reference for the project highlights review

- Interactive exercise: review of the previous phase using the highlights review framework

- Derivation of the highlights review framework: the shortfall summary framework

5 - Core Reporting Scenarios (4): Problem Proposal Reporting

- How to use the SCQ structure to tell a "pain story"

- Interactive Exercise: Designing Pain Point Stories with the SCQ Structure

- Discovering the real problems at work: the use of the 5WHY method

- FABE structure for effectively presenting programs to supervisors

- Interactive exercise: presenting a proposal at work using the FABE structure

6 - Designing story lines for complex debriefings

- Learning to build a story line from McKinsey's debriefing PPTs

- Mixing inductive and deductive methods in structural thinking

- Story line reference for year-end performance reporting and project proposal reporting

- Interactive exercise: choose an everyday debriefing scenario to sort out the overall story line

Day2

Part IV Effective presentation

1 - Debriefing Practical Exercise

- Practical exercise: each group sends a representative to complete a 10-minute debriefing exercise, the lecturer to give on-site reviews

2-Use professional and beautiful PPT in reporting

- Five reasons why debriefing PPTs are not as good as they could be

- Key Ideas for Optimizing Reporting PPTs

- Enhance the PPT effect of the good use of skills: Word to PPT / apply PPT templates / SmartArt tools / data charts and graphs production / fast layout and image processing

- Case Study: Before and After Reporting PPT Optimization

- Interactive exercise: select the work of the report PPT, the page of which on-site optimization

3- Confident presentation using debriefing PPTs

- Cautions when using PPT for reporting

- Do a good job of PPT presentation of the top and bottom

- Find the presentation logic for each page of the debriefing PowerPoint

- Presentation techniques to enhance confidence: eye/voice/body/hand techniques

- Interactive exercise: single page PPT presentation exercise

Part V Whole Brain Thinking Creating Impact

1- Utilizing Whole Brain Thinking Balancing Rationality and Emotionality

- Video Appreciation: Left Brain and Right Brain at Work

- The concept and specific scope of whole-brain thinking

2 - Speak with data: make your report more convincing

- Introducing data analysis thinking in reporting

- Finding core data of interest to superiors

- Interactive exercise: Finding key data in daily reporting

- How to use tables effectively in reporting

- Commonly used data charts and scenarios in reporting

- Interactive exercise: choosing the right data charts and displays for the report

3 - Use emotional resonance: make your debriefing more contagious

- Telling the story of the "final kick" in debriefings

- Brainstorming: finding the right work story to report

- Six Subliminal Influencing Techniques in Psychology

- Interactive exercise: selecting right-brain strategies for influencing the audience based on a debriefing scenario

Course Wrap-Up Summary and Q&A

Excellent Reporting and Presentation Skills at work

超级工作汇报与呈现技巧

课程目标

· 理解工作汇报的意义和作用，将结构性思维融入到汇报的设计中；

· 运用电梯汇报练习，学习应对突发汇报场景，言简意赅表达的技巧；

· 学会在汇报前有效分析汇报目的和听众需求，找准汇报方向；

· 掌握在不同汇报场景下，如何搭建逻辑清晰的汇报结构框架；

· 在汇报中平衡运用数据和故事等要素，有效打动听众；

· 掌握核心PPT操作技巧，学习如何有效优化PPT；

· 提升运用PPT进行汇报呈现的技巧，打造自信专业的汇报气场；

课程对象

· 基层员工/中层管理者/团队主管等

课程大纲

Day1

第一部分 运用优秀汇报做好「向上管理」

1-热身活动：60秒电梯汇报练习（互动练习：60秒电梯汇报练习）

2-运用工作汇报做好「向上管理」

· 工作汇报的定义及四大作用

· 在工作汇报中做好「向上管理」影响上司

· 头脑风暴：为什么上司要定期收听下属汇报

3-打造优秀的工作汇报

· 互动练习：60秒紧急情况汇报练习

· 工作汇报中常见的几种问题

· 打造优秀工作汇报的DNA：以终为始 准备汇报 / 结构为王 构建框架 / 有效呈现 打造气场 / 全脑思维 制造影响

第二部分 以终为始 准备汇报

1-以终为始寻找汇报方向

· 案例讨论：这份汇报材料有什么问题？

· 明确汇报的目的和听众需求是汇报关键

2-明确汇报的终极目的

· 工作汇报要实现的四种目的

· 根据不同汇报目的有效准备汇报材料

3-学会分析汇报听众的真实需求

· 工作汇报中不同听众的关注点解析

· 需求分析的三种方法：问题收集法/换位思考法/关键要素法

· 用系统性思维考虑汇报听众的需求

-什么是系统性思维

-在汇报中从全局的角度关注汇报的受众及其关注点

· 互动练习：选择工作中的汇报情境，从不同维度分析需求

第三部分 结构为王 构建框架

1-打造逻辑清晰的汇报结构

· 互动练习：把逻辑混乱的汇报进行调整

· 结构性思维搭建汇报框架：金字塔原理的四大原则和汇报常见的逻辑问题

· 视频练习：看汇报视频画出结构框架

2-核心汇报场景（1）：工作进度汇报

· 模块型结构介绍及常见的类型

· 用模块型结构设计工作进度汇报框架

· 互动练习：用《工作进度汇报表》设计月度汇报内容

3-核心汇报场景（2）：工作观点汇报

· 互动练习：玩即兴戏剧学万能表达公式

· 万能表达公式PREP介绍及案例

· 互动练习：用PREP公式表达工作观点

4-核心汇报场景（3）：项目亮点汇报

· 加分工作VS减分工作

· 项目亮点复盘的参考框架介绍

· 互动练习：用亮点复盘框架回顾上阶段工作

· 亮点复盘框架的衍生：不足总结框架

5-核心汇报场景（4）：问题提案汇报

· 如何用SCQ结构讲好"痛点故事"

· 互动练习：用SCQ结构设计痛点故事

· 发现工作中的真正问题：5WHY法的使用

· 有效向上司呈现方案的FABE结构

· 互动练习：用FABE结构介绍工作中的提案

6-为复杂的汇报设计故事线

· 向麦肯锡的汇报PPT学习搭建故事线

· 结构性思维中归纳法和演绎法的混合使用

· 年终绩效汇报和项目提案汇报的故事线参考

· 互动练习：选择日常的汇报场景，梳理整体故事线

Day2

第四部分 有效呈现 打造气场

1-汇报实战演练

· 实战演练：各小组派出一名代表，完成10分钟的汇报演练，讲师给予现场点评

2-在汇报中使用专业美观的汇报PPT

· 汇报PPT不如人意的五种原因

· 优化汇报PPT的关键思路

· 提升PPT效果的好用技巧：Word转PPT/套用PPT模板/SmartArt工具/数据图表制作/快速排版及图片处理

· 案例解析：汇报PPT优化的前后对比

· 互动练习：选择工作中的汇报PPT，对其中页面进行现场优化

3-运用汇报PPT进行自信的呈现

· 运用PPT汇报时的注意事项

· 做好PPT呈现的承上启下

· 找到每页汇报PPT的讲解逻辑

· 提升自信气场的呈现技巧：眼法/音法/身法/手法

· 互动练习：单页PPT的讲解练习

第五部分 全脑思维 制造影响

1-运用全脑思维 平衡理性感性

· 视频赏析：工作中的左脑和右脑

· 全脑思维的概念和具体范畴

2-用数据说话：让你的汇报更有说服力

· 在汇报中引入数据分析的思维

· 寻找上级关注的核心数据

· 互动练习：寻找日常汇报中的关键数据

· 汇报中如何有效运用表格

· 汇报中常用的数据图表和使用场景

· 互动练习：为汇报内容选择合适的数据图表及显示方式

3-用情绪共鸣：让你的汇报更有感染力

· 在汇报中讲述"临门一脚"的故事

· 头脑风暴：寻找适合汇报的工作故事

· 心理学中六种潜移默化影响别人的技巧

· 互动练习：根据汇报场景，选择影响听众的右脑策略

课程收尾 总结与答疑