【GAMI Open Course】Structured Problem Solving

The importance of the ability to solve problems has increased at the same rate as the pace of economic and technological change in recent years. The only way to successfully navigate through these changes is to be a fluent and creative problem solver. That's why the World Economic Forum has identified complex problem solving as the most important skill for the twenty-first century. As ever more data becomes available, the requirements on the quality of thinking increases steadily. This course introduces the structured process for problem solving that is not taught in universities and still missing in most companies.

近年来，解决问题的能力的重要性与经济和技术变革的速度同步增长。成功驾驭这些变化的唯 一方法是成为一个流畅的、有创造力的问题解决者。这就是为什么世界经济论坛将解决复杂问 题确定为二十一世纪最重要的技能。 随着越来越多的数据可用，对思维质量的要求也在稳步 提高。本课程介绍了解决问题的结构化过程，这是大学里没有教授的，而且在大多数公司里仍然缺少。

Outline 大纲

• Why are structured problem-solving methods necessary ?
• What is structured problem solving?
• Content of problem-solving story board
• Process of problem solving
• Problem solving steps breakdown
• Case practice: group sharing and presentation

• 为什么要进行问题解决方法的培训 ?
• 什么是结构化问题解决方法？
• 问题解决目视板
• 结构化问题解决的流程
• 结构化问题解决步骤
• 案例实操：小组分享和发表